Is your company licensed?
Having a licensed contractor is important aspect when choosing a contractor. A contractor licensed with the state has to meet a minimum amount of experience and must pass a Business Management and Law exam as well the Residential Builders exam. Also, licensed contractors must be bonded.
Does your company have proof of insurance?
Should anything unfortunate happen during the project due to the contractor’s negligence, you, the homeowner, would not want to be held liable for any injuries or damages.
Does your company have certifications?
A contractor who has certifications in his/her field shows that the contractor has training and has passed exams that demonstrate indepth knowledge.
Do your installers have manufacturer training to install their products?
It is crucial that the product’s manufacturer trains contractors. If a contractor is not trained, should you have any kind of unforeseen issue with the product, you will not be covered by any warranty you received.
What should I look for in a roofing warranty?
Basically, there are two types of coverage that you should ask your contractor about: coverage against manufacturing defects in the materials and coverage against workmanship errors.
Tell me about coverage against manufacturing defects
As far as we know, all manufacturers provide a warranty against manufacturing defects for their roofing products, although your exact coverage will vary depending on the manufacturer. For example, most architectural shingles carry a lifetime-limited warranty against manufacturing defects, while most 3-tab shingles carry a 20, 25, or 30 year limited warranty against manufacturing defects. Each warranty has its own specific terms and conditions, so it’s important to read each warranty carefully. Keep in mind that, if you are not the original owner of the shingles on your roof, you may not have coverage under the manufacturer’s warranty; most manufacturers, including GAF, limit coverage to the original owner and the first subsequent owner as long as the new owner notifies the manufacturer of the change in ownership as set out in the limited warranty.
Are there any manufacturers who will cover the contractor’s workmanship?
GAF’s Golden Pledge® Ltd. Warranty was the first manufacturer’s warranty to cover both manufacturing defects and the contractor’s workmanship (see Golden Pledge® Ltd. Warranty for complete coverage and restrictions). Whether or not your contractor remains in business, GAF will stand behind his workmanship for 25 years! The Golden Pledge® Ltd. Warranty is available only through GAF Master Elite™ Contractors, who are factory-certified by GAF. The warranty even includes an evaluation by GAF’s factorytrained inspectors after your new roof has been completed to ensure proper installation. It is the strongest, safest warranty available in roofing today. Your Master Elite™ Contractor can provide a price for the warranty when he gives you a quote for your new roof.
What about problems with installation?
GAF’s studies indicate that more than twothirds of the problems that people experience with their new roofs are due to the contractor’s workmanship — not the roofing materials. This is an important distinction to keep in mind when deciding on warranty coverage.
How can I also get coverage against workmanship errors?
GO Golden! The GAF Golden Pledge Warranty Covers Worksmanship for 25 non prorated years!! Many roofing contractors provide their own warranty against errors in workmanship, sometimes for as long as ten years or more. Obviously, that coverage is only good for as long as the contractor remains in business. Since roofing is a “high-turnover” business, the majority of roofing contractors are out of business in less than five years — far less than the life of your new roof — making their warranty worthless.
Are the company’s employees knowledgeable about the products they’re using?
It is important that a company’s production staff is skilled in the field and trained in the products they are installing in order to ensure finished projects have lasting quality. All employees of Monarch Roofing are skilled and trained using the manufacturer’s products to offer our customers a quality finished product that will last for years to come.
Does your company perform quality inspections?
During the project as well as after the completion of a project, quality inspections play a key role to assure the installation is being completed correctly and the quality of the job meets the company’s and homeowners’ high standards.
Does your company have references?
References are important when choosing a contractor. These contacts will reassure you the contractor you are choosing is skilled, reliable and trustworthy of hiring. Monarch Roofing is happy to provide you with a list of references.
Does your company offer maintenance programs?
Maintenance programs protect your investment. A quality roofing company will offer a maintenance program for a product they installed to ensure the longevity of your roof. The Monarch Roofing maintenance program offers annual services to maintain and protect your investment.